SALESFORCE CRT-261 RELIABLE TEST BLUEPRINT OFFER YOU ACCURATE PRACTICE TEST PDF TO PASS CERTIFICATION PREPARATION FOR SERVICE CLOUD CONSULTANT EXAM

Salesforce CRT-261 Reliable Test Blueprint offer you accurate Practice Test Pdf to pass Certification Preparation for Service Cloud Consultant exam

Salesforce CRT-261 Reliable Test Blueprint offer you accurate Practice Test Pdf to pass Certification Preparation for Service Cloud Consultant exam

Blog Article

Tags: CRT-261 Reliable Test Blueprint, CRT-261 Practice Test Pdf, CRT-261 Valid Exam Vce Free, CRT-261 Valid Exam Question, New CRT-261 Dumps Ppt

BTW, DOWNLOAD part of PDFVCE CRT-261 dumps from Cloud Storage: https://drive.google.com/open?id=1Q5sij3efgB2DgTTA2VhmGCnqtE3F6fvL

As a high-standard company in the international market, every employee of our CRT-261 simulating exam regards protecting the interests of clients as the creed of the job. We know that if we want to make the company operate in the long term, respecting customers is what we must do. Many of our users of the CRT-261 Exam Materials are recommended by our previous customers and we will cherish this trust. OurCRT-261 practice guide is not only a product you purchase but also a friend who goes with you.

If you buy CRT-261 study materials, you will get more than just a question bank. You will also get our meticulous after-sales service. The purpose of the CRT-261 study materials’ team is not to sell the materials, but to allow all customers who have purchased CRT-261 study materials to pass the exam smoothly. The trust and praise of the customers is what we most want. We will accompany you throughout the review process from the moment you buy CRT-261 Study Materials. We will provide you with 24 hours of free online services. All our team of experts and service staff are waiting for your mail all the time.

>> CRT-261 Reliable Test Blueprint <<

TOP CRT-261 Reliable Test Blueprint 100% Pass | Latest Salesforce Certification Preparation for Service Cloud Consultant Practice Test Pdf Pass for sure

Where there is a will, there is a way. As long as you never give up yourself, you are bound to become successful. We hope that our CRT-261 exam materials can light your life. People always make excuses for their laziness. It is time to refresh again. You will witness your positive changes after completing learning our CRT-261 Study Guide. Not only that you can learn more useful and latest professional knowledge, but also you can get the CRT-261 certification to have a better career.

Salesforce Certification Preparation for Service Cloud Consultant Sample Questions (Q17-Q22):

NEW QUESTION # 17
What metrics should a contact center manager consider to measure adoption of Salesforce Knowledge? (Choose 2)

  • A. Number of solutions created by agent
  • B. Number of cases escalated by agent
  • C. Number of articles created by agent
  • D. Number of articles attached to a case

Answer: C,D


NEW QUESTION # 18
An organization has requested guidance on how to delete customers' personal data when they are no longer associated with the company to stay compliant with global data protection and privacy regulations.
Which solution should the consultant recommend to meet the requirement?

  • A. Search and remove all customer information, including records and in unindexed freetext fields, and refresh sandboxes to ensure no data retention.
  • B. Search for all customer information in production and manually edit the fields of each record to scramble the data so that it is no longer searchable
  • C. Search for all customer information across environments and deactivate accounts or Experience Cloud users associated with the contact.

Answer: A

Explanation:
To comply with global data protection and privacy regulations, the consultant should recommend systematically searching for and removing all customer personal data from production and sandbox environments. This includes data in records and unindexed free text fields, followed by refreshing sandboxes to eliminate any residual data, ensuring compliance and safeguarding customer privacy.


NEW QUESTION # 19
A recent review of customer satisfaction surveys revealed the support center does a poor job of upseting new products to customers. Customers report dissatisfaction when calling for troubleshooting, billing, enrollment, or similar issues and receiving a sales pitch. However, customers that have been upsold new products are two times more likely to remain a customer.
What is the recommended method to ensure upselling only occurs when customers are likely to be receptive to the offer?

  • A. Validation Rules
  • B. Service Analytics Predictions
  • C. Einstein Reply Recommendations
  • D. Einstein Next Best Action

Answer: C


NEW QUESTION # 20
Universal Containers has four internal divisions that use Salesforce Knowledge. Compliance requirements mandate that each division should only have access to its own articles when performing a search. Which solution should a consultant recommend to meet this requirement?

  • A. Create a single data category group for each division and provide access using the role hierarchy.
  • B. Create a sharing rule for each division to provide access based on criteria of the article.
  • C. Create separate data category groups for each division and assign the category to a division profile.
  • D. Create a sharing rule for each division to provide access using the role hierarchy.

Answer: A

Explanation:
Data categories are a way to classify and organize your knowledge articles based on criteria such as products, topics, or audiences. You can create data category groups to define the top-level categories for your articles, and then create subcategories within each group. You can also control which users can access which categories based on their roles or permission sets. To meet the requirement of Universal Containers, you can create a single data category group for each division and assign the categories to the roles that belong to that division. This way, each division will only see its own articles when performing a search. Verified References: Data Categories


NEW QUESTION # 21
Universal Containers' agents often need to access the same cases, contacts, and orders multiple times per day. What should a consultant recommend to meet this requirement?

  • A. Enable the "Access Recent Items" user permission on the user profiles.
  • B. Embed a "Recent Items" Visualforce component into the Salesforce Console for Service.
  • C. Enable the "History" component within the Salesforce Console for Service.
  • D. Create a custom list view for cases, contacts, and orders and pin them to the side bar.

Answer: C


NEW QUESTION # 22
......

Nowadays, the development of technology is quickly. Also, our CRT-261 exam guide will keep advancing. A lot of reforms have applied to the content and formats of our CRT-261 learning guide according to our professional experts constantly efforts. We just hope that you will have a better experience when you study on our CRT-261 Actual Exam. Act from now if you are still hesitating, our CRT-261 study materials will enable you embrace a bright future.

CRT-261 Practice Test Pdf: https://www.pdfvce.com/Salesforce/CRT-261-exam-pdf-dumps.html

Everyone in CRT-261 exam torrent ' team has gone through rigorous selection and training, The users of our CRT-261 exam materials are really very extensive, The CRT-261 questions & answers are especially suitable for the candidates like you for the coming exam test, Salesforce CRT-261 Reliable Test Blueprint We believe our products will meet all demand of all customers, When it comes to our time-tested CRT-261 study materials, for one thing, we have a professional team contains a lot of experts who have devoted themselves to the research and development of our CRT-261 study materials, thus we feel confident enough under the intensely competitive market.

The Internet of Things is already in your house.Cooking Appliances Cooking is CRT-261 an inherently time-sensitive task which is why leading manufacturers of cooking appliances are increasingly making their devices internet compatible.

Useful CRT-261 Reliable Test Blueprint | 100% Free CRT-261 Practice Test Pdf

View callables are used in Declarative Configurations, Everyone in CRT-261 Exam Torrent ' team has gone through rigorous selection and training, The users of our CRT-261 exam materials are really very extensive.

The CRT-261 questions & answers are especially suitable for the candidates like you for the coming exam test, We believe our products will meet all demand of all customers.

When it comes to our time-tested CRT-261 study materials, for one thing, we have a professional team contains a lot of experts who have devoted themselves to the research and development of our CRT-261 study materials, thus we feel confident enough under the intensely competitive market.

BONUS!!! Download part of PDFVCE CRT-261 dumps for free: https://drive.google.com/open?id=1Q5sij3efgB2DgTTA2VhmGCnqtE3F6fvL

Report this page